We accept PayPal ONLY.
PayPal is the preferred payment method for most eBay
buyers and sellers. PayPal lets you send payments
quickly and securely online using a credit card or
bank account. PayPal payment is traceable. You can
track the status of your payment using My eBay or
your PayPal account. PayPal payment is convenient
and immediate. You pay right from the item listing
page and your payment is deposited directly into the
seller's account. If you use a credit card, sellers
don't see your card number. It's safely encrypted
through PayPal's server to help minimize any risk of
unauthorized use. On eligible transactions you're
covered by PayPal Buyer Protection for up to the
full purchase price of your item, plus original
Domestic Shipping to 48 States:
|PR, AK, VI, GU, HI, PO Box, APO, FPO:
||Learn more about Global Shipping Program
Shipping to PR, HI, VI, AK, GU, PO Box, APO and FPO is different from our domestic shipping. Find out the exact shipping fee that you need to pay using ebay shipping calculator. ** Customers from California will be charged 9% state sales tax. Customers from other states do not have to pay tax. Learn how to find out the exact shipping.
- Please use our eBay
shipping calculator to calculate the shipping and
handling fee for this item to your location.
- 9 % sale tax is
applied/required to all California shipment
- Courier company: UPS or
USPS (depending on location and item size).
Tracking num will be provided in most cases,
except small shipment with USPS airmail to foreign
- We will ship mid-size or
large-size items with FedEx to U.S. domestic areas
(delivery in 1-6 business days) and Canada
(delivery in 5-7 business days ).
- We will ship small-size
items with USPS. If you are located in HI, AK, PR,
GU, VI or foreign countries, or you want the item
to be sent to APO or FPO addresses, we
have to ship it with USPS regardless the item
size, and extra shipping and handling fee will be
charged for above areas.
- We do not ship to PO box so please use your
physical address as shipping address.
- We will ship items to
foreign countries and Canada with Fed Ex service,
which is a 5-7 days delivery. We will pay
for the brokerage fee when items are under $200
Canadian Dollars, and customer is only responsible
for custom and duty fee.
- If you are interested in
multiple items from our other auctions. Feel free
to email us about combine shipping and handling
- Tracking numbers will be
sent via email within 3 business days from when
the payment was received. If you did not receive a
tracking number, please email us. Include your eBay
item # in the email and we will reply with a
- In the event that an
incorrect address was given you will be
responsible for the shipping charges to resend the
- For security reasons we
will only ship to the billing address.
||Racer Innovation always stand behind
our own products, and it is our goal to make you
100% satisfied in all transactions. Thus,
we offer a 30 Days Money Back Guaranteed program
to protect our customers. If for any
reason you are not satisfied with your product,
Racer Innovation will take back the unused item
within 30 days for a Full Refund of the ITEM
Items being returned to us has to be in perfect
condition and never been installed. This
program covers ONLY the item price, but shipping
and handling is not refundable and customers are
responsible to ship back the item.
- We offer a limited 60 days
warranty on the item upon the date the item is
received. Buyer are responsible for the both
way shipping fees to exchange product.
- Most aftermarket items do
not come with instructions and professional
installation for all items is highly
recommended. Racer Innovation will try our
best to post more general installation guides
or FAQ on our blog.
- Buyer assumes all risk on
installation and usage. No exchange will be
issued on products that have been damaged or
improper use in any way.
goal is to ensure all of our customers will
have an enjoyable purchasing experience, so if
you found any problems with the item, do not
hesitate to contact us and let us work with
you and solve the problem.
All products require professional installation.
Most aftermarket products do not come with
installation instructions because we would like
you to have the item professionally installed to
avoid any accidents that might occur during
installation. Racer Innovation will provide
articles or videos for a general installation
guide on the auction.
All products sold on our auctions are brand new.
WE QUALITY CHECK ALL OF OUR PRODUCTS BEFORE
SHIPPING TO GUARANTEE SUPERB CUSTOMER SERVICE.
We strongly stand behind our products.
If the item is damaged during shipping, please
contact us. You will have 2
We will file a Damage Claim
Report with the shipper. You will be responsible
for the shipping fee to send the product back to
us. Racer Innovation will then ship you a new
Pay to ship the product back to
our location to receive a full refund. Racer
Innovation cannot be held responsible for
damages during shipping. This responsibility
falls under the shipper.
ALL OF OUR PRODUCTS ARE TESTED TO GUARANTEE
FITMENT. In the event that the product does not
fit, WE WILL ask that you provide a written
report from a professional installer or shop so
we can accept the return product.
If you have a return issue please contact us. To start the
return process in order to receive a refund. We
will either need a working tracking number or
the product back to our location to process a
refund. DO NOT SHIP BACK AN ITEM WITH OUT
PRE-AUTHORIZATION. Merchandise may not be
returned under any circumstances unless given a
Racer Innovation strongly believes in customer
service. We provide a series of activities designed
to enhance the level of customer satisfaction. For
starters, ALL of the products listed on auctions are
quality checked for damages, and defects before
shipping. We also add extra packing materials before
the product is shipped. Our goal is to provide a
pleasant shopping experience on eBay.
Please remember leaving a negative feedback will not
solve a customer service issue, working with us
will. If you have any suggestions that you believe
will help enhance our customer service department
please feel free to email us using the "Ask Seller a
question" link located on the top right of this page.
||How are we going to achieve 5-star services
|Item as described
||- We are posting detail images on our
description to ensure that you have a chance to see different angles of
- Item shipped will be exactly same as shown in picture, you get what you
- If you are not satisfied with the item, we have a 30 day money
back guarantee rule, we will take the item back and issue a full
refund to you. We will update our description if there is any
||- If you need help on installation, feel free
to contact us and let our technical support team to assist you.
- We reply our email everyday and you will get a reply from us within 1
- You are also protected by eBay buyer protection. You can also
return items thru eBay and we will get back to you promptly.
- We are going to leave positive feedback to all our buyers after payment
- We will update tracking number to eBay once item is shipped, and we will
also send out notification to our customer after purchase is made, payment
is received and item is shipped.
||- We will try to ship out orders within 1
business day, and according to eBay statistics, our account achieve
shipping out 97% of our items within 1 business.
- We adjust our inventory count daily in order to avoid item out of stock;
however, there might still have 1-2% chance that item is out of stock, and
we will contact you immediately. We will either issue you a full
refund or offer you an alternative item with discount.
||- All items are free ship to 48 Domestic
- Shipping to PR, AK, VI, HI, GU, PO box, APO, FPO, Canada or
International is listed in the item description.